REFUND POLICY

FOR REFUND BUYER HAVE TO RETURN THE ITEM TO US FOR FULL REFUND OF PRODUCT AMOUNT. ONCE WE RECEIVE ITEM BACK WE ISSUE REFUND TO BUYER.

 

 

All spare parts for mobile phones come with 10 Days of testing only warranty. Customers can get replacement their goods within 10 days after the purchase (excluding the delivery time) if the exchangeable item is in stock.
The warranty covers 10 Days from the time of item delivery. Warranty does not cover some types of spare parts.
Warranty does not cover any damages or losses caused by postal or shipping services (courier company). We recommend you carefully to check the package contents according to the packing list in front of the postal service or shipping company representative.
All defective items being returned must be packed as if they were new and working. Failure to do so may invalidate the warranty. We are not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier.
Screenguard does not come with a warranty or guarantee. Also, we sell only the front side screen guards.
If Any warranty seal is broken or has been tampered with, the product will no longer have any warranty, and we will no longer be liable for the repair or replacement of your product.
The purchased product might contain more than 1 warranty seal. In this case, each and every warranty seal must be intact, should not be broken or tampered with. If any of the seals is found broken or tampered with, then the product will no longer have any warranty.
Before you buy any items, please ensure that you have verified compatibility with your requirements and your handset. We will not take any responsibility and will not accept returns for items purchased that are not compatible with your requirements or your mobile phone.
Purchaser is responsible for all shipping costs on all products returned to us for exchange or warranty repairs. Please allow up to "10" business days for our technician team to check out your returned items.
The product sent to us for any replacement, repair, or any other purpose should be collected back within 2 months of arrival. After that, we will be forced to destroy the product and consider the case closed. We levy no storage charges.
The images shown in product details can be different from the actual product.
All orders take at least 48 - 72 hours to get shipped generally, (May take extra time due to several conditions).



Please make sure you meet the following requirements before sending the goods back for replacement:

 

The protective film and warranty seals on LCD & touchscreen should be intact, before taking off protective film & seals please check if the LCD or touchscreen is working.
The protective film or warranty seal should not have any reposition traces.
The part should not be physically damaged.
No any modifications or adjustments to the device or misuse of the item.
The buyer has to send the item back using speed post or courier.
The warranty doesn`t cover careless usage of the item (ingress of alien objects and liquids on spare parts or in devices, electrostatic discharges, misusage of voltage and other external factors).
Before sending items for warranty service, please contact our Support Team support@hukato.com to find out all the details concerning your issue.
RETURNS Requests Only Eligible & Will be accepted Within 7 Days of Delivery, Post Seven Days of Delivery Return Requests Automatically Cancelled

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